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January 20, 2020

What Insurance Covers Stolen Packages?

Delivery Man In Door Window

Porch pirates and stolen packages have unfortunately become a fact of life. The good news is that you have several options for getting reimbursed for a stolen package — including through your home insurance policy.

Here’s what to do if you’re victimized by a stolen package.

Talk To The Retailer First

Many retailers will refund or replace a stolen package as a matter of customer service. Even if they aren’t actually responsible for the theft, they know that you’ll be upset you didn’t get your item.

Don’t abuse this policy, though, as some retailers blacklist customers with excessive claims. Even if your package really was stolen each time, you’ll want to look for a safer delivery option, since the retailer won’t want to keep losing money.

Check With Your Credit Card Company

Many credit cards offer purchase protection that may include stolen packages. Check your card’s list of benefits to find out if you have this protection and what the limits are. To make a claim, you can go on your credit card company’s website or call the number on the back of your card.

The Shipping Cost May Include Insurance

Many shipping companies include a certain amount of insurance in the shipping price that’s enough to cover smaller items. You or the retailer may also have the option to purchase additional insurance for higher-value items.

Be aware that if you opt out of buying the insurance, the retailer may be unwilling to work with you if the package gets stolen. If you do need to make a claim, call the retailer first, since they’re the ones that paid the shipping company.

Your Home Insurance Policy Likely Covers Theft

Most home insurance policies cover theft — whether it’s a burglary from inside your home or a package stolen off of your porch. Check your policy for your exact coverage, including limits and exclusions.

Unfortunately, this isn’t always a good option, as you’d usually still need to pay your deductible and you may not want a claim on your record. However, if you have an expensive package stolen and no other options, your home insurance policy may come to the rescue.

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